1. Who can buy enhanced ePROTECT safety?

You can buy enhanced ePROTECT safety if you are Singaporean citizen, Permanent Resident of Singapore or foreigner with a valid Work Pass, Student Pass, Dependant’s Pass or Long Term Visit Pass, aged between 17 to 70 years old.

To get covered immediately, click here.

2. Can I buy enhanced ePROTECT safety for my children who are younger than 17 years old?

Yes, you can buy enhanced ePROTECT safety for you and your children. With this, your children will be eligible for 20% of the sum insured under your selected plan.

For the child(ren) to be eligible under this Insurance plan, the following conditions must be met:

• The child(ren) must be a legal child including stepchild and/or legally adopted child;
• The child(ren) must be at least 1 year of age and not more than seventeen (17) years of age, or up to 25 years for full time students in a recognised tertiary institution;
• The child(ren) must be wholly dependent on the Proposer or his/her legal spouse for financial support;
• The child(ren) must be must be unmarried; and
• The plan type of the child(ren)’s coverage is (are) the same as the Proposer or his/her legal spouse’s plan.

3. Can I buy enhanced ePROTECT safety for my spouse and children?

Yes, you can.

1. How do I pay for the monthly coverage of enhanced ePROTECT safety?

For a new policy purchase, the first month premium will be deducted from your credit card via the online payment process.

If you have enrolled for auto credit card deduction for your subsequent month insurance premium, the monthly insurance premium will be automatically deducted from your designated credit card 7 days before the expiry date of the insurance protection.

If you have not enrolled for auto credit card deduction for your subsequent month insurance premium, Etiqa will send a renewal SMS with instructions on how to make your insurance premium payment via your credit card, 7 days before the expiry date of the insurance protection.

2. What happens if I don’t pay for my subsequent monthly premium?

Your insurance coverage will cease if your monthly insurance premium payment does not reach Etiqa before the expiry date of the insurance protection.

3. What happens if the auto monthly premium deduction from my credit card failed?

Etiqa will inform the policy owner if the auto monthly premium deduction from credit card has failed via SMS notification with instructions on how to make your premium payment via your credit card.

4. What can I expect to recieve upon successful payment of my subsequent months’ insurance premiums?

Etiqa will send you a payment successful SMS and you can retrieve your policy schedule in TiqConnect the next day.