1. What is Dash EasyEarn and Dash EasyEarn Lite?

This product is an insurance savings plan open to eligible Dash users, to earn higher returns while enjoying the flexibility of anytime top-ups, withdrawals with no lock-in period or penalty. Dash EasyEarn life insured also enjoy insurance coverage in the event of death.

2. How is the returns calculated?

The returns are calculated daily based on the crediting rate. Returns will only be credited after the policy month provided the policy maintains an average daily balance of S$100 for Dash EasyEarn Lite, and S$2,000 for Dash EasyEarn for the calendar month.

3. My Dash EasyEarn policy started before 25 September 2020. What is my rate of returns?

If your Dash EasyEarn policy’s start date is 24 September 2020 and before, you will continue to enjoy 2% ¹ p.a. returns for the first year, starting from the policy start date. The rate of returns is applicable to subsequent top ups for the first year.

¹Guaranteed at 1.5% p.a. + 0.5% p.a. bonus for the first policy year.

4. What is the protection benefit?

In the event of death during the policy term, 105% of your Account value will be paid as the death benefit and the policy ends. There will be no payout for death from suicide within the first 12 months or 12 months following the last top-up made, whichever is later; and for any death due to pre-existing conditions throughout the policy term. Please refer to the Product Terms and Conditions for more details.

5. What are the differences between ELASTIQ, GIGANTIQ and Dash EasyEarn?
ELASTIQ, GIGANTIQ and Dash EasyEarn are flexible insurance savings plans offered by Etiqa. The following shows a general overview of what each product has to offer:

1. Who can sign up for this plan?

This product is applicable for eligible Singtel Dash users aged between 17 to 75 (at next birthday) with a valid Singapore NRIC or Singapore residency/work pass. Sign up or log in to Singtel Dash app to check your eligibility.

We only allow one Dash EasyEarn policy per individual at any point in time, regardless whether your policy is active or inactive.

1. Is there a minimum premium?

Dash EasyEarn Lite
You can start saving from S$100 up to a maximum of S$2,000, in multiples of S$50.
To enjoy the returns and benefits, you would need to maintain at least S$100 average daily account value to be entitled for interest crediting.

Dash EasyEarn
You can start saving from S$2,000 up to a maximum of S$20,000, in multiples of S$500.
To enjoy the returns and benefits, you would need to maintain at least S$2,000 average daily account value to be entitled for interest crediting.

2. How do I pay premiums?

Dash EasyEarn Lite
All payment is made within Singtel Dash app either by your Dash wallet or your bank account (via eNETS).
You’ll be prompted to make your first policy payment when you first sign up for Dash EasyEarn Lite via Singtel Dash app. For subsequent top-ups, simply login to the app and manage your account.
The starting amount is S$100 and subsequent top-ups may be made in multiples of S$50. The maximum aggregate amount for all top-up(s) per policy is S$2,000 less the initial premium paid, and add the withdrawal amount and withdrawal charges (if any).
Please ensure that your bank account’s daily eNETS limit is set to enable your payment and top-up amounts to go through. For details on how to update your eNETS limit, please contact your bank.

Dash EasyEarn
All payment is made within Singtel Dash app by your bank account (via eNETS).
You’ll be prompted to make your first policy payment when you first sign up for Dash EasyEarn via Singtel Dash app. For subsequent top-ups, simply login to the app and manage your account.
The starting amount is S$2,000 and subsequent top-ups may be made in multiples of S$500. The maximum aggregate amount for all top-up(s) per policy is S$20,000 less the initial premium paid, and add the withdrawal amount and withdrawal charges (if any).
Please ensure that your bank account’s daily eNETS limit is set to enable your payment and top-up amounts to go through. For details on how to update your eNETS limit, please contact your bank.

Citibank: +65 6225 5225
DBS: 1800 111 1111
OCBC: 1800 363 3333
POSB: 1800 339 6666
Standard Chartered: +65 6747 7000
UOB: 1800 222 2121

3. How do I manage my plan?

Everything’s on Singtel Dash app! Launch Dash and click on ‘Grow Money’ icon to access and manage your account.

– View policy details
– Top up your account
– Make withdrawals

You may also view your Account value and policy details on Etiqa’s customer portal TiqConnect.

1. What are the ways to make a partial withdrawal?

Manage your Dash EasyEarn Lite or Dash EasyEarn plan via the Singtel Dash app. You can choose for your partial withdrawal to be transferred to:

(1) either your Singtel Dash account up to your Dash wallet account limit (no charge); or
(2) directly to your bank account via PayNow (S$0.70 per transaction, deducted from Dash EasyEarn Lite or Dash EasyEarn plan)

Dash EasyEarn Lite
Do note that you will only earn returns when you maintain a minimum of S$100 average daily account value.
Withdrawal amounts must be at least S$10, and in multiples of S$10 per withdrawal.

Dash EasyEarn
Do note that you will only earn returns when you maintain a minimum of S$2,000 average daily account value.
Withdrawal amounts must be at least S$100, and in multiples of S$100 per withdrawal.

In the event of an unexpected surge in withdrawals (partial or full) across Dash EasyEarn policyholders within a short period of time, Etiqa Insurance may take up to a period of 6 months from the date of your withdrawal application to process the payment.

1. What happens if I want to surrender my policy or file a death claim?

You will need to WhatsApp our Customer Care Consultants at +65 6887 8777 during these operating hours – Mondays to Fridays, 8.45am to 5.30pm. We are closed on Saturdays, Sundays, and Public Holidays.

2. What if I change my mind?

Dash EasyEarn has a 14-day free look period within which you may cancel the policy by contacting Etiqa Insurance.

While your policy is active and in force, you may make partial withdrawals anytime via Singtel Dash app.

There are no charges if you wish to surrender your Dash EasyEarn policy and receive your Account Value in full. Do note that a policy surrender will terminate your account.

1. Switching of Policy / Replacement of Policy

If you are preparing to surrender or terminate any of your existing life insurance policies with this new proposal, you may wish to note that you may not receive any returns under your existing policies or the returns may be lesser than the total premium paid.

Also, please note of the disadvantages of replacing your existing plan:

a) You may not be insurable on standard terms;
b) You may have to pay a higher premium for the same level of benefits;
c) You may lose the financial benefit accumulated over the years; or
d) The terms and conditions may be different.

You should seek the advice of your financial adviser when in doubt or if you require further clarification.

2. Are there any useful resources which I can refer to?

You should consider your financial commitments (e.g. loans, family expenses and children’s educational needs) and existing insurance coverage, including insurance provided by your employer, when deciding the insurance coverage that you need. You may use the Insurance Calculator from Life Insurance Association and/or Insurance Estimator from Central Provident Fund to help you decide on the amount of coverage you need.

You should also consider whether you can afford to pay the premiums for the entire duration of the policy, taking into account your outstanding loans, regular expenses and your income over the long term. If you are unable to pay the premiums, your insurance policy will lapse (or end) and you will no longer be covered. You may use the Budget Calculator available on the MoneySENSE website to check if the premium is affordable based on your current income and expenditure.

You may also consider the different types of Direct Purchase Insurance (DPI) and other types of life policies available, and whether the life policy is suitable for your financial circumstances and needs. To do this, you may visit the compareFIRST website to understand the features and premiums of DPI and other types of life policies.

3. How is my policy protected?

This policy is protected under the Policy Owners’ Protection Scheme which is administered by the Singapore Deposit Insurance Corporation (SDIC). Coverage for your policy is automatic and no further action is required from you.

For more information on the types of benefits that are covered under the scheme as well as the limits of coverage, where applicable, please contact us or visit the Life Insurance Association (LIA) or SDIC web-sites (www.lia.org.sg or www.sdic.org.sg).

4. Who is Etiqa?

Etiqa Insurance Pte. Ltd. is a licensed life and general insurance company registered in the Republic of Singapore and governed by the Insurance Act. It is an insurance arm of Maybank Group which is among Asia’s leading banking groups and South East Asia’s fourth largest bank by assets. To know more about our corporate profile, visit our website at www.etiqa.com.sg.

5. Who should I contact if I have further questions?

For general enquiries on Dash EasyEarn or EasyEarn Lite, click here to start a live chat with Etiqa Insurance’s agents immediately.

For technical issues or enquiries on your existing Dash policy, please WhatsApp Etiqa Insurance friendly customer care consultants at +65 6887 8777 during our operating hours – Mondays to Fridays, 8.45am to 5.30pm (closed on Saturdays, Sundays and Public Holidays).